Customer Self Service Portal

At Capital Resolve, we specialise in providing professional and ethical debt resolution services to a wide range of valued clients, including many of the UK’s leading Energy, Telecoms, and Financial Services providers, as well as organisations in the Retail and Public sectors.

For over 30 years, Capital Resolve has helped more than 3.5 million customers manage and resolve outstanding accounts, with many now enjoying a debt-free future. You can verify the authenticity of Capital Resolve to act in this matter at: cr-portal.com/verify

As a leading debt resolution agency, we prioritise ethical practices and strive to create positive outcomes for both creditors and customers. Achieving good customer outcomes is a key focus in our debt resolution processes, and we understand that financial difficulties can arise for a variety of reasons.

We are authorised and regulated by the Financial Conduct Authority (FCA) and operate in full compliance with their rules and guidelines. Additionally, we are members of the Credit Services Association (CSA) and adhere to their strict Code of Practice.

Here you can make payments, create payment plans, update information and seek help and support for your Capital Resolve customer account.